Staffing Costs: In-House vs Outsourced Teams in the Financial Industry

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In today’s competitive financial industry, controlling costs while maintaining service quality is more important than ever. Whether you’re a boutique advisory firm, fintech startup, or an established institution, staffing is one of your largest expenses and one of your biggest opportunities for efficiency.

At Veda Outsourcing Solution we help financial service businesses reduce overhead, increase productivity, and remain agile through tailored outsourcing solutions. In this blog, we break down the true cost of in-house staffing versus outsourcing and why more financial firms are making the shift.

The Real Cost of In-House Staff

On paper, hiring an employee may seem straightforward: offer a salary, train them, and get to work. But the true cost includes far more:

Salary & Benefits

  • Competitive salary (often inflated in financial hubs)
  • Health insurance
  • Superannuation contributions
  • Paid leave
  • Bonuses

Hiring & Onboarding Costs

  • Recruitment fees
  • Advertising job posts
  • Interview time and lost productivity
  • Background checks
  • Onboarding and training resources

Office & Infrastructure

  • Desk space, equipment, licenses, software
  • Utilities and office overhead
  • IT support

Turnover & Risk

  • Attrition costs (re-hiring, retraining)
  • Compliance risks and downtime

Estimated total cost of a $70,000 salaried employee? Often upwards of $100,000–$120,000/year.

The Cost Advantage of Outsourcing

With outsourcing, you gain access to skilled professionals at a fixed, transparent cost without the hidden overhead. Here’s what you get:

Fixed Monthly Rate

  • Covers salaries, benefits, management, and equipment
  • No recruitment or training costs on your end

No Office Expenses

  • Fully remote teams
  • Infrastructure and tech provided

Scale Up or Down Easily

  • Add staff during peak seasons (e.g., tax time, audits)
  • Pause or adjust with business needs

Specialised Talent, Ready to Go

  • Staff trained in Australian financial industry tools and workflows
  • Experience in CRM platforms, compliance, reporting, and client support

Result: Financial Firms typically save 50–70% per role annually by outsourcing, with faster onboarding and greater flexibility.

In-House vs Outsourced: A Quick Comparison

Cost/Factor

In-House Staff

Outsourced Team

Salary

High (plus benefits)

Lower, all-inclusive fixed rate

Hiring & Onboarding

Time-consuming, expensive

Handled by provider

Training & Supervision

Ongoing, time-intensive

Managed by outsourcing partner

Flexibility

Rigid headcount

Scale up/down on demand

Infrastructure Costs

Office, IT, software licenses

Included in outsourcing service

Compliance Risk

Your responsibility

Shared or fully managed

Why Financial Firms Are Outsourcing Now?

  • Post-pandemic work models make remote teams the new norm.
  • Rising salaries in financial hubs are squeezing margins.
  • Global talent pools offer the same (or better) quality at lower cost.
  • Technology makes collaboration seamless, regardless of geography.

What Roles Can Be Outsourced in the Financial Sector?

  • Client administration and onboarding
  • CRM and data management
  • Financial analysis and reporting
  • Paraplanning and documentation
  • Accounting and bookkeeping support
  • Virtual executive assistants
  • Compliance and audit support
  • Other customised business support

Summary: Maximise Efficiency & Minimise Cost

As financial service businesses aim to stay competitive and agile, outsourcing presents a clear path to reduce operational costs without cutting corners. Whether you’re looking to reduce overhead or scale quickly without the HR burden, outsourcing is no longer a workaround — it’s a strategic advantage.

Ready to Reduce Your Staffing Costs?

At Veda Outsourcing Solution, we specialise in supporting financial service businesses with high-quality, fully managed offshore staffing solutions. Book a free consultation to explore how much your business could save.

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